At Carson Decor, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read our return and refund policy below.
Returns
- You may request a return within 7 days of receiving your order.
- Products must be unused, in their original packaging, and in the same condition as received.
- To initiate a return, please contact our customer support at [email protected] with your order details.
Refunds
- Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
- Approved refunds will be processed as a cash refund upon delivery of returned items, since all orders are cash on delivery.
- Please allow 5–7 business days for the refund process to complete after we receive the returned item.
Damaged or Defective Items
- If you receive a damaged or defective product, contact us immediately at [email protected] with photos and details.
- We will arrange for a replacement or full refund based on availability.
Contact Us
For any questions regarding returns or refunds, please reach out to [email protected].